Privacy Policy

This Privacy Policy outlines how we collect, use, store, protect, and disclose personal information from all users and customers who visit our website and purchase our cough, cold, flu, pain, and allergy relief medicines. This policy applies to all visitors, registered users, and customers who access our site, place orders, or use our online services. By browsing our website and completing purchases, you fully agree to the terms outlined in this Privacy Policy.
Information We Collect We only collect necessary personal information that is voluntarily provided by customers during browsing, registration, and checkout processes. The collected information may include your full name, email address, contact phone number, shipping address, billing information, order records, and device browsing data. We do not collect sensitive medical information, personal identification data, or unnecessary private content from our users. All collected data is strictly limited to business operation and service support purposes.
How We Use Your Information Your personal data is used to process, verify, and fulfill your orders for cold, flu, cough, pain, and allergy relief products. We use your contact and shipping information to confirm order details, arrange product delivery, update logistics status, and provide after-sales support. Your email address may be used to send order notifications, service updates, and seasonal wellness promotion information. We also use basic browsing data to optimize website functions, adjust product displays, and improve overall customer shopping experience.
Data Storage and Protection We adopt industry-standard encryption technology and secure server systems to store and protect all customer personal data and transaction records. All private information is stored in encrypted form and protected from unauthorized access, modification, leakage, or deletion. We restrict internal data access permissions, ensuring that only authorized staff can obtain customer information for order processing and after-sales service. We will retain your data only for the necessary service cycle and legal retention period.
No Unauthorized Information Sharing We solemnly promise never to sell, rent, trade, or commercially transfer your personal information to any third-party individuals or organizations. We will not disclose your private data unless required by legal regulations, government authority requirements, or mandatory legal procedures. Any third-party service providers cooperating with our platform are strictly restricted by data confidentiality agreements and are prohibited from misusing customer information.
Third-Party Service Tools Our website may use third-party logistics services, payment channels, and network security tools to support normal store operation. These third-party platforms have independent privacy protection systems and policies. We will only share the minimum required information necessary for transaction completion and delivery execution. We are not responsible for the data security policies of third-party platforms, and users agree to abide by the corresponding third-party privacy rules during use.
Cookies and Browsing Data Our website uses standard browser cookies to record user browsing preferences, optimize page loading speed, and improve website usability. Cookies help us recognize returning visitors, display matched health product recommendations, and provide a more personalized shopping experience. You can adjust your browser settings to refuse or clear cookies at any time. Disabling cookies will not affect your basic browsing and ordering functions on our website.
Customer Data Rights All customers have the right to inquire, view, correct, and apply for deletion of their personal data stored on our platform. If you need to check your order information, modify personal details, or permanently clear your account data, please contact our customer support team. We will respond to your data requests within a valid time frame and complete relevant operations in accordance with privacy protection regulations.
Minors Privacy Protection Our wellness products and website services are oriented to adult family users. We do not intentionally collect personal information from minors under the age of 18. If you are a minor, please do not register an account or place orders without the guidance and consent of your parents or guardians. If we accidentally obtain minor user data, we will immediately delete the relevant information and terminate related services.
Policy Updates and Adjustments We reserve the right to update and revise this Privacy Policy irregularly according to platform operation needs and legal regulation changes. Any updated policy will be published officially on our website. Continued browsing and shopping on our platform after policy updates means you accept the latest privacy protection terms. We recommend that users check this policy regularly to stay informed of the latest rules.
Contact Us If you have any questions, doubts, or suggestions regarding our Privacy Policy, data usage rules, and personal information protection measures, please feel free to contact our official customer support team. We will provide professional replies and solutions for all privacy-related inquiries.

Â