Terms of Purchase

These Terms of Purchase govern all transactions, orders, and product purchases placed on this website, including all cough, cold, flu, pain, and allergy relief medicines. By accessing our website, browsing products, and completing checkout, you confirm that you are at least 18 years of age or purchasing under parental supervision, and you agree to be fully bound by the following purchasing terms, policies, and legal conditions.
Product Information & Usage Guidelines All products sold on our site are over-the-counter relief items designed for temporary relief of common cold, flu, cough, body pain, and seasonal allergy symptoms. All product descriptions, ingredient lists, usage instructions, and effect statements are for reference only and conform to standard household wellness guidelines. We do not provide professional medical diagnosis, treatment advice, or prescription services. For severe, persistent, or recurring symptoms, customers are strongly recommended to consult a licensed healthcare provider.
Purchase Eligibility & User Obligations Customers agree to purchase our products only for personal, family, and household daily use, not for unauthorized resale, commercial distribution, or illegal use. You are responsible for confirming that the purchased products are suitable for your physical condition, applicable local laws, and personal usage needs before placing an order. Any improper use, overuse, or misuse of the products is solely at the customer’s own risk.
Pricing & Promotional Terms All product prices displayed on the website are final retail prices, excluding local tariffs, customs duties, and incidental local fees. Our site-wide 70% off promotional discount is valid for all in-stock items without minimum order requirements. All discount activities are time-limited and subject to official display on the website. We reserve the right to adjust product prices, update promotional rules, and terminate discount activities at any time without prior notice, while honoring confirmed paid orders.
Payment Authorization & Security Customers guarantee that all submitted payment information is valid, authentic, and legally authorized for transaction use. All payments are securely processed through certified third-party payment gateways. By completing payment, you authorize us to charge the corresponding product and service fees for your order. If abnormal payment risks, fraudulent transactions, or unauthorized payment behaviors are detected, we reserve the right to cancel orders, suspend delivery, and report relevant risks to financial platforms.
Order Acceptance & Processing Rules After you complete payment, your order will enter the system pending processing status. We reserve the right to review, verify, and screen all orders to prevent abnormal orders, excessive bulk purchases, and risky transactions. We do not guarantee 100% order fulfillment in cases of system errors, product out-of-stock situations, inventory abnormalities, or suspected fraudulent orders. Once your order passes verification, we will arrange packaging, quality inspection, and delivery within standard processing time.
Inventory & Out-of-Stock Handling We strive to maintain accurate real-time inventory updates on all relief medicine products. However, due to simultaneous global orders and system synchronization delays, individual items may be temporarily out of stock after payment. For out-of-stock orders, we will actively contact customers to provide alternative product recommendations, order rescheduling, or full refund solutions without additional handling fees.
Global Free Shipping Terms We provide permanent worldwide free shipping for all customer orders with no minimum purchase threshold. Free shipping services only cover standard international delivery fees and do not include local customs duties, import taxes, administrative fees, or delayed costs caused by local regulatory policies. All logistics risks during transportation shall be borne by us before the package is successfully delivered and signed for by the customer.
Shipping & Delivery Liability We are responsible for standard packaging, pre-shipment quality inspection, and normal logistics dispatch of all products. Delivery time is affected by international transportation schedules, local customs clearance efficiency, and regional logistics conditions. We do not guarantee fixed delivery days but will provide real-time logistics tracking updates. Once the package is delivered and signed, all subsequent product storage, usage, and safety risks shall be borne by the customer.
Order Modification & Cancellation Customers can modify shipping information or apply for free order cancellation before the order is processed and shipped. Once the order enters packaging and delivery procedures, no modification or cancellation requests will be accepted. We reserve the right to cancel unshipped orders that contain incorrect information, abnormal purchase quantities, or suspected risky transactions, with full refunds provided for canceled eligible orders.
Return, Refund & Replacement Rules All return and refund behaviors must comply with our official Refund Policy. Opened, unsealed, used, or improperly stored health relief products are not eligible for return or refund due to public health and safety regulations. Only damaged, defective, incorrect, or lost orders during transportation support refunds or free replacements. All after-sales applications must be submitted within the specified valid time and accompanied by complete proof materials.
Intellectual Property Rights All website texts, product images, design content, descriptions, and layout materials are protected by intellectual property laws. Any unauthorized copying, reproduction, commercial use, secondary modification, or dissemination of website content is strictly prohibited. Customers may not use our brand-related content and product materials for any commercial purposes without written authorization.
Disclaimer of Liability Our relief medicines are daily household wellness products for temporary symptom relief, not prescription drugs. We do not assume medical liability for individual physical adaptation differences, improper product use, or subjective effect expectations. We are not responsible for any losses caused by customer’s improper operation, incorrect use, or violation of product instructions. We are also not liable for order delays, detention, or losses caused by local customs, policy changes, and force majeure factors.
Force Majeure Clause We are not liable for order delivery failures, service delays, or contract non-performance caused by uncontrollable factors including natural disasters, extreme weather, international logistics suspension, policy adjustments, customs bans, epidemic control measures, and other force majeure events. We will actively communicate with customers and provide reasonable follow-up solutions under force majeure conditions.
Policy Updates & Revision Rights We reserve the right to revise, update, and optimize these Terms of Purchase at any time according to business development, industry norms, and legal requirements. The updated terms will take effect immediately after being published on the official website. Continued browsing, ordering, and purchasing products on the website after updates indicates your acceptance of the latest purchasing terms.
Governing Law & Dispute Resolution These purchase terms are governed by applicable international e-commerce laws and local U.S. commercial laws. In case of any transaction disputes, both parties shall first resolve the problem through friendly customer service communication. If the dispute cannot be settled through negotiation, it shall be submitted to the applicable legal jurisdiction for resolution.
Contact Information If you have any questions, disputes, or consultation needs regarding purchase rules, transaction terms, product usage, and service clauses, please contact our official customer support team. We will provide professional and standardized replies and solutions for all purchase-related inquiries.

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